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How to engage your customers and keep them coming back

How to engage your customers and keep them coming back

Engaging customers is a crucial part of building a successful business. It is essential to build relationships with customers and create an engaging experience in order to keep them returning. In order to engage customers and keep them coming back, you must create a personal connection, provide incentives and value, and ensure customer satisfaction. Building …

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Towards a Smarter E-commerce Business Management! Challenge accepted?

2020 saw Uganda’s informal market vendors convert to ecommerce in the wake of Covid19. This in-turn transformed consumer expectations tremendously and brought in a whole new spectrum of opportunities for all businesses. While it might seem too late, you still have time and the opportunity to join the bandwagon if you’ve been eyeing e-commerce. But …

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35% of small business owners deem their business too small for a website , survey confirms.

If there’s anything we’ve learnt from the past year is, websites should be a top priority for your business, yet 35% of small business owners feel that their business is too small for a website. Among other reasons given include; the use of traditional marketing and referrals. So, what is your reason for not having …

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8 Impressive Ways to deal with angry clients

8 Impressive Ways to deal with angry clients

If you are in a customer-centric business that directly handles customers, you will likely encounter upset clients. It can be unpleasant and stressful working with angry customers, but that’s when good customer service skills are crucial. How you react under pressure impacts the future of your relationships with customers. From our 13-years of offering customer …

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ecommerce mistakes new businesses should avoid

5 Mistakes new E-commerce Businesses should avoid

When setting up an online store, you need to keep track of various things to make your e-commerce business a success. From your business plan, marketing tactics, and online tools to cement your online presence, it’s easy to make mistakes that could cost you your online business. Ensure you start your new e-commerce business on …

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Promote your Website cheaply

Are you on a tight budget? Here are tips to market your website

A website is the focal point of all your marketing efforts for your business. While building a website is the first step to growing your online presence, the next step is to market your website to get your brand name out there and improve brand awareness. For you to effectively sell your products and services …

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